Shipping policy

At Sonia Folache we make sure your order arrives as quickly as possible and in perfect condition. Below you’ll find our shipping policy, delivery times, and costs by destination.

SHIPPING TIMES AND COSTS

National Shipping
• Iberian Peninsula (Spain)
Shipping (3–5 business days): FREE

• Balearic Islands
Shipping (3–8 business days): €15

• Portugal
Shipping (3–8 business days): €15

European Shipping
• European Zone A (Germany, Austria, Belgium, France, Netherlands, Hungary, Italy, Poland, Czech Republic)
Shipping (3–10 business days): €20

• European Zone B (Slovakia, Slovenia, Estonia, Ireland, Latvia, Lithuania)
Shipping (3–10 business days): €25

• European Zone C (Bulgaria, Croatia, Denmark)
Shipping (3–10 business days): €30

• European Zone D (Finland, Bosnia, Greece, Luxembourg, Romania, Serbia, Sweden)
Shipping (3–10 business days): €35

• European Zone E (Norway)
Shipping (3–10 business days): €65 + customs and import fees

• European Zone F (Switzerland)
Shipping (3–10 business days): €65 + customs and import fees

• European Zone G (Iceland)
Shipping (3–10 business days): €55

For international shipping inquiries, please contact us at info@soniafolache.com

ADDITIONAL INFORMATION

Order Processing
• Orders are processed Monday to Friday until 13:00h.
• Orders placed after this time will be shipped the next business day.
• Orders placed on weekends or public holidays will be processed on the next business day.

Customs and Additional Fees
• International orders may be subject to customs duties, taxes, or import fees. These costs are not included in the product price or shipping cost and must be covered by the customer.
• We are not responsible for delivery delays caused by customs procedures.

Order Tracking
Once your order has been shipped, you will receive an email with a tracking number so you can check the status of your shipment at any time.

Incidents and Delivery Delays
• If any issue arises with your shipment, we will contact you as soon as possible.
• We are not responsible for delays caused by reasons outside our control, such as strikes, severe weather conditions, or logistical issues from the shipping carrier.

If you need more information about shipping, feel free to contact us at  info@soniafolache.com